Company: Private Bank
Location: South Garia, West Bengal, India
Employment Type: Full-time
Description:
Teller:
Receive and count working cash at beginning of shift
Managed teller operations and day to day activities like handling of vault operations.
Identify customers, validate and cash checks
Accept cash and checks for deposit and check accuracy of deposit slip
Process cash withdrawals
Perform services for customers such as ordering bank cards and checks
Record all transactions promptly, accurately and in compliance with bank procedures
Balance currency, cash and checks in cash drawer at end of each shift
Answer inquiries regarding checking and savings accounts and other bank related products
Attempt to resolve issues and problems with customer’s accounts
Initiate and open new accounts
ATM replacement
Explain, advise on and promote bank products and services to customers
Service Delivery Manager:
Perform daily tasks such as Transfer entry, RTGS, NEFT entry, preparing DD.
Process customer request on time.
Handling customer Complaint.
Achieve annual self business targets..
Make… action plan, to generate business through branch operations and cross sell.
Keep up to date with product to provide suitable advice to the customers
Reduce the waiting time for customers in branch & Increase the customer satisfaction
Know the SDM’s productivity and revenue generation
Source: LinkedIn
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