Company: QNB GROUP
Location: Madīnat ash Shamāl, Qatar
Employment Type: Full-time
Description:
About QNBEstablished in 1964 as the country sfirst Qatari-owned commercial bank, QNB Group has steadily grown tobecome the largest bank in the Middle East and Africa (MEA)region.
QNB Group s presence through its subsidiaries and associatecompanies extends to more than 31 countries across three continentsproviding a comprehensive range of advanced products and services.
The total number of employees is more than 28,000 serving up to 20million customers operating through 1,000 locations, with an ATMnetwork of 4,300 machines.
QNB has maintained its position as one ofthe highest rated regional banks from leading credit ratingagencies including Standard & Poor s (A), Moody s (Aa3) andFitch (A+).
The Bank has also been the recipient of many awardsfrom leading international specialised financial publications.Basedon the Group s consistent strong financial performance and itsexpanding international presence, QNB currently ranks as the mostvaluable bank brand in the Middle East and Africa… according toBrand Finance Magazine.
QNB Group has an active community supportprogram and sponsors various social, educational and sportingevents.Job Purpose Summary : : The incumbent is mainly responsible forproviding various cash based services to customers over the counterin an efficient, courteous and error-free manner.
Essential Duties& Responsibilities by Dimensions : : Shareholder &Financial : – Carry out branch cash and other teller-relatedtransactions in a timely and efficient manner to facilitateachievement of pre-approved branch targets.
Customer (Internal& External) : – Ensure customer satisfaction all times byproviding cash services in the most expeditious manner.
Build andmaintain strong and effective relationship with branch customersand all other related units of the Group to achievegoals / objectives.
Internal (Processes, Products, Regulatory) : -Process transactions (cash, checks, remittance requests, creditcard and loan payments etc) in compliance with the approvedpolicies / procedures and the applicable regulatory guidelines.
• Examine checks for endorsements and to verify other informationsuch as dates, bank names, identification of the persons receivingpayments and the legality of the documents.
• Identify suitableopportunities to cross-sell products or services offered tocustomers.- Authorize transactions within the range delegated tothe incumbent.
• Forward all clearing items and remittance requestsreceived from customers to the concerned department / unit withinGroup Infrastructure for processing.
• Balance currency, coin, andchecks in cash drawers and prepare the requisite report at the endof the day.- Ensure all unresolved queries with respect to specifictransactions and concerns are brought to the attention of theOfficer in Charge.
Learning & Knowledge : – Possess workingknowledge of functions to be performed in the teller area andrelated risks together with a working knowledge of operations andcontrols.
• Identify related areas for professional development ofself and act accordingly.Education / Experience Requirements : : -Highschool Graduate- University Graduate
Source: Talent.com
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