Team Lead, Gold Loan, Consumer Banking Group

Company: DBS Bank
Location: India
Employment Type: Full-time
Description:
Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you.

Job Purpose
• Front line supervisor to manage DSTs / DSAs for gold loan business acquisition

Key Accountabilities
• NTB Customer Acquisition, both on numbers & value
• Local Marketing in the area assigned
• Attain productivity expectations time to time
• Cross sell of other products of the bank
• Attain fee income targets

Job Duties & Responsibilities
• Recruitment of DSTs / DSAs as per budget allocated,
• Train & Handhold DSTs / DSAs on products, sales process … customer interaction, and post sale servicing
• OJT / customer meetings @ field with DSTs / DSAs
• Monitor DST / DSAs daily activities and make necessary / timely interventions
• Set, manage expectations including incentive earnings & career path
• Constantly motivate, upbring DSTs / DSAs and make them reach their fullest productivity potential
• Review periodically & take remedial actions @ the best interest of the organisation and other stakeholders

Required Experience
• Minimum total experience – 5 years
• Minimum domain experience – 2 years

Education / Preferred Qualifications
• Any graduation

Core Competencies
• Relationship skills
• Sales management
• Objection handling
• Team management
• Result orientation

Technical Competencies
• Optional

Work Relationship
• Customers
• Branch & DSTs
• Line managers
• Other departments / CO
• Local authorities

DBS India – Culture & Behaviors
• As per standards

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Primary Location

India-Tamil Nadu-Thirukkattupalli

Job

Others

Schedule

Regular

Job Type

Full-time

Job Posting

Aug 6, 2024, 2:18:40 PM

Source: LinkedIn

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