Company: Emirates Development Bank (EDB)
Location: Dubai – United Arab Emirates
Employment Type: Full-time
Description:
Job Purpose:
The Job holder is responsible for building and maintaining relationships with mSME clients, understanding their business needs, and providing them with customized solutions and services to help them achieve their financial goals. They also work closely with internal stakeholders such as credit analysts, product managers, and operations teams to ensure timely and efficient delivery of services to clients.
Key Role & Responsibilities:
Leadership Responsibilities:
• Provide overall direction for the effective achievement of functional objectives through effective leadership, setting individual objectives, managing performance, and developing and motivating the team to maximize performance.
• Mentor, coach, motivate, and challenge direct reports, providing opportunities for growth, development, and enhancement of their internal capabilities.
• Assign tasks and responsibilities, making informed decisions and taking prompt actions when necessary.
• Allocate work to direct… reports, nominate them for training according to the bank’s guidelines, conduct performance reviews, and manage leave and overtime to ensure efficiency.
• Manage direct reports in their day-to-day tasks, guiding them in managing their performance by providing appropriate feedback and counseling.
• Provide recommendations for hiring and promotions of department staff.
• Ensure team members have attended their training courses and that their Line Manager evaluates them to measure the effectiveness of the training program.
Operational Responsibilities
• Spearhead and mentor a team of Relationship VP and AVP to enhance corporate relations, with the objective of increasing the bank’s market share in MSMEs banking.
• Train, guide, and motivate team members, monitor and evaluate their performance periodically, and ensure coordinated departmental efforts to meet customer requirements and enhance compliance with standard operating protocols.
• Develop and maintain a portfolio of corporate clients, ensuring that new relationships generate maximum revenue within an acceptable risk profile.
• Ensure that all relationships comply with bank regulations and policies.
• Manage relationships with existing and potential target MSME and Business Sector customers, coordinating with respective departments/units within the bank to prioritize the processing of customers’ needs.
• Supervise the identification of new sales/cross-sell opportunities, launch targeted sales efforts to generate revenue, and ensure coordination with the Director of Business Finance.
• Assist in providing solutions to customers’ banking product needs.
• Supervise the identification and selection of target partners for indirect financing.
• Develop a target penetration plan, negotiate terms with partner banks, and enter into MoUs with respective entities.
• Examine strategic financing applications submitted by clients, determine clients’ eligibility for loan types and amounts according to the financing guidelines set by the bank.
• Meet with applicants to address their financial and project development concerns, negotiate guarantees and collaterals, and conduct site tours.
• Assist prospective and existing clients by receiving all customer applications and effectively addressing their concerns and queries regarding financing requests.
• Prepare, review, and execute complete and appropriate legal and security documents required for assigned transactions, ensuring compliance with international standards and requirements to protect the bank’s interests.
• Implement a “one-point of contact” approach to respond to and resolve all customer needs and queries related to project finance transactions.
• Contribute to providing a high level of customer service by promptly and efficiently handling all requirements for facilities, projecting a proper corporate image and delivering excellent customer service.
• Closely monitor developments on assigned transactions, identify and promptly report all negative events and early signals of potential problematic transactions, accounts, or relationships.
• Represent the bank at professional and industry organizations/venues to disseminate knowledge of the bank’s offerings related to project finance
Source: LinkedIn
——————————————————————————
Tadawul Academy (www.tadawul.academy) is the highest rated CISI training academy in the world. Over 7000 students are enrolled on our eLearning platform. Our portfolio of qualifications includes: CISI ICWIM (Int. Certificate in Wealth and Investment Management), CISI UAE Financial Rules and Regulations, CISI Risk in Financial Services, CISI IISI (Int. Introduction to Securities and Investment), CISI Corporate Finance Technical Foundations, CISI Combating Financial Crime, CISI Global Financial Compliance, etc.