Senior Manager – Banking

Company: Skill Farm
Location: London, United Kingdom
Employment Type: Full-time
Description:
Skill Farm Members Are Invited to Apply for the Following Role:

In this role, you will: Lead global/regional integration projects which cover all aspects of global and regional cash management solutions for GBM/CMB clients. Drive strategic priorities of the GPS business, promoting positive culture. Gain an in-depth understanding of both the wider financial and technical environment of the client’s business. Identify, remove, and own technical blockers that may affect a successful implementation to maintain a best-in-class customer experience.

Employ logical problem-solving skills to deal creatively with complex situations, which must be resolved to both the client’s and Bank’s satisfaction. Cultivate and nurture strong, trusted relationships with clients through effective communication, understanding their business needs, and ensuring satisfaction with the integration process. Communicate with stakeholders at a country, regional and global level; ensure effective internal and… external communication with sharing of project status, risks, and issues. Serve as liaison between Client Service and other stakeholders including Sales – FIG / Corporate / CMB, GB Global Management and CMB Regional Teams. Drive project timelines to achieve optimal time to revenue, focusing on high revenue/strategic clients.

Ensure the Implementation, Integration and Documentation experience for the client is operating within an efficient and globally consistent approach. Deliver to clients a technical consultative service providing integrated solutions which can streamline their business workflow, optimise their treasury management system (TMS) and enterprise resource planner (ERP) functionality. Point of escalation during widespread system outages impacting our clients using digital channels and technical issues which has affected key clients (critical care client) demonstrating the ability to handle complex situations.

Requirements To be successful in this role you should meet the following requirements: A subject matter expert of Digital channels and underlying systems and processes and payment types regionally, with a Global awareness. A subject matter expert of the various industry standard formats (including ISO20022), testing processes and methodologies. A deep understanding of the key industry changes, with specific reference to Swift MT to MX (ISO) migration and the requirements and impact to our client base (Corporate & FIG

Source: LinkedIn

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