Company: IDFC FIRST Bank
Location: India
Employment Type: Full-time
Description:
Role/Job Title: Product Manager – Savings Account (Process & Compliance – Savings)
Function/Department: Retail Liabilities
Job Purpose
Responsible for defining product strategies to maximize business impact, maintaining long-term strategies with periodic updates, ensuring adoption across stakeholders, and program managing the product lifecycle with upgrades as needed.
Roles & Responsibilities
Process Improvements & Digitization:
• Developing new processes/enhancing the existing process to address the loopholes and strengthen the existing processes.
• Streamlining process / compliance by addressing bottlenecks and automation wherever possible.
• Ensuring timely and accurate execution of regulatory campaigns.
• Working in coordination with all stake holders for digitalizing the process & optimizing customer journey. Working on improving the existing processes & systems/applications.
Managing Internal And External Audits
• Handling Audit queries and ensuring timely revert to the… Points raised by Audit team.
• Coordinating with various teams, getting a final response, and ensuring timely closure of Audit points.
• Ensuring compliance of all the RBI circulars
RBI Reporting & MIS
• Timely responses to RBI / various regulatory entities & managing monthly / quarterly reporting.
• Review of process performance trends / number trends to be submitted to management / regulators and highlighting areas of concerns for corrective actions
Branch Support
• Addressing the branch queries regarding processes & providing timely solution by coordinating with various teams/departments
Customer Communication
• Working with Marketing team to ensure customer communication for campaign is correct.
• Providing suitable logics / workflows /content to IT team for maintenance and new development of processes / campaigns
Stakeholder Management
• Coordination with various stakeholders like, Compliance, Audit, Risk, Legal, Ops, IT etc. for timely closure of actionable.
Policy And Regulations
• Understanding Bank’s policy and regulatory guidelines.
• Complying with Audit/Risk observation if any.
• Ensuring timely response to queries/ data requirements asked by RBI.
• Ensuring all risk related points are closed well within time.
Education
Graduation: Any
Experience
5-10 years of relevant banking experience
Source: LinkedIn
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