Company: IDFC FIRST Bank Limited
Location: Maharashtra, India
Employment Type: Full-time
Description:
Role/ Job Title: Product Manager-NRI
Function/ Department: Retail Liabilities- NRI
Job Purpose:
Strategic role in NRI Banking Vertical reporting into Senior Product Manager.Major responsibilities involve: Addressing Branch and frontend queries, driving efficiency with regular MIS management. Collaborating data and reverting to Audit and compliance queries in a timely manner Working in coordination with all stake holders for Digitalizing the process & optimizing customer journey. Working on improving the existing processes & systems/applications.
Roles & Responsibilities:
Developing, overseeing, implementing, and regulating various process and process improvements for NR business
Drafting, periodic updating of SOPs for on boarding, service request etc. in line with regulatory guidelines
Ensure timely reporting is done for the regulatory data
Publishing regulatory MIS/ Dashboard to business to ensure adherence to process
Ensure system controls are in place to avoid manual. errors… Introduce new systems and procedures where appropriate
Liaise with internal stakeholder like BIU, Compliance, Audit, etc to close facilitate audit and close any observation within timelines
Addressing the branch queries regarding processes & providing timely solution by coordinating with various teams/departments
Supporting team to coordinate with all stake holders for Digitalizing the process & optimizing customer journey. Working on improving the existing processes & systems/applications
Open to learning and coachable
Good communication skills
Good analytical reasoning and attention to detail
General knowledge of Processes and compliances
Education Qualification:
Graduation: Any Graduation
Experience: 2 to 5 years of relevant experience
Source: Shine
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