Company: Deutsche Bank
Location: India
Employment Type: Full-time
Description:
Job Description:
Job Title: Principal Technology Manager – Identity and Access Management
Corporate Title: VP
Location: Pune, India
Role Description
• We are looking for a Principal Technology Manager who will manage the Production Technical Service Accessio – a strategic cloud-based Identity and Access Management solution of Deutsche Bank. The role includes the management of Vendor Engagement, Production Incident, Audit, Compliant Requirement.
• The team Access Lifecycle Solutions within the area Identity & Access Management (IAM) is responsible for providing centralized Identity & Access Management solutions. These provide permissions and roles to application users in a standardized and compliant process. The assignment of roles can either be automated or manual.
• There is currently multi-year Cloud Migration Program, transferring Identity Access Management systems from On-Premises to GCP hosted ForgeRock product, namely Accessio. This application was live since 2023, providing… certain Request, Approval, Provisioning and Recertification services. In upcoming years, more IAM services of various asset scopes will be added through the migration program.
What we’ll offer you
As part of our flexible scheme, here are just some of the benefits that you’ll enjoy,
• Best in class leave policy.
• Gender neutral parental leaves
• 100% reimbursement under childcare assistance benefit (gender neutral)
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above
Your key responsibilities
Vendor management, this includes:
• Manage the contract with vendor: Review Run-the-Bank contracts for both operations and engineering teams; suggest change to adapt with new business and compliant requirements; drive the negotiation with vendor and procurement team to final agreement.
• Service Relationship Owner: perform Vendor Risk Management and Vendor Assessment to ensure compliance around Vendor Management; review Vendor performance per agreed SLA/KPI and further agreements in the contract, and release invoice accordingly.
Production Performance and Incident management
• Govern vendor teams that are responsible for Level 2 support and continuously improve the operations service management process ensuring best in class production support services.
• Govern vendor teams that are responsible for Level 3 support and continuously improve issue management, problem fixing cycles and processes to stabilize the systems.
• Engage with multiple technical and non-technical stakeholders within and outside the bank to resolve issues and dependencies.
• Report to management on the critical incidents and work with vendor for the resolution plan
Audit coordination
• Respond to internal and external audit request and other queries related to RTB
• In case of existing audit, work with vendor to collect adequate evidence to close audit points
Compliant requirement management
• Support ITAO (Application owner) to optimize the compliant process of Accessio
• Understand the technical compliant requirement (vulnerability, out-dated version, scanning, etc), also on GCP Platform level, and their criticality then have the plan to action / remediate
Your skills and experience
Skills
• Completed degree in IT or a comparable qualification.
• Knowledge of ITIL processes
• Excellent communication skills (English fluent, German is a plus)
• Very strong analytical and problem-solving skills
• Ability to work under pressure, reliability, flexibility, and leadership
• High degree of customer orientation
Experiences
• Experience in Production Services &managing technology of larger, complex IT systems
• Experience in managing vendor teams, including experience working with the contract negotiation
• Experience working in Cloud environment and understand the related compliant requirements
• Knowledge of access lifecycle systems (with a focus on request & approval, provisioning, recertification, admissions/exits) is desired.
• Knowledge of Mainframe access, Active Directory access, and Cloud solutions is a plus
• Minimum of 8 years of experience
How we’ll support you
• Training and development to help you excel in your career.
• Coaching and support from experts in your team.
• A culture of continuous learning to aid progression.
• A range of flexible benefits that you can tailor to suit your needs.
About us and our teams
Please visit our company website for further information:
https://www.db.com/company/company.htm
We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
We welcome applications from all people and promote a positive, fair and inclusive work environment
Source: Built In
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