Company: Abu Dhabi Islamic Bank – Egypt
Location: Cairo, Egypt
Employment Type: Full-time
Description:
Responsible for applying ADIB standards to the data centres and branches IT rooms network infrastructure components to insure highest level of availability to all running service
Advice for any required enhancement to accelerate problem discovery and arrange for the required tools with related IT teams.
Monitor performance of network / Voice components to identify potential problems and performance bottlenecks, advice for the corrective actions for any problem.
Diagnoses and resolves LAN/WAN and voice problems.
Provides technical guidance to Service and Support staff, Application Development staff or less experienced network support engineers
Provide data & voice networks health status reports.
Manage New cabling system design and implementations
Manages the day-to-day operation and problem-solving so that a team meets the agreed SLAs
Managing the service provider’s deliverables quality and agreed SLA through scheduled meetings.
Install, troubleshoot WAN problems with ISPs… and plan for corrective actions when needed.
Minimum Qualifications
• Bachelor degree of communication engineering or equivalent education.
• Senior Engineer: At least 7 years’ experience in networking support.
• Engineer :3-7 years’ experience in networking support
• CCNA, CCNP and CVOIP is preferred.
Job Specific Skills
Providing Direction
Know and develop yourself and others
Using Resources
Working with People
Achieving Results
Judgment
Generic Skills
Excellent communication skills
Source: LinkedIn
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