Managing Director – Client Relations

Company: African Export-Import Bank (Afreximbank)
Location: Cairo, Egypt
Employment Type: Full-time
Description:
CA Global Headhunters has been retained by the Afreximbank based in Cairo, Egypt to recruit for this position. For more information on the Afreximbank please visit their website www.afreximbank.com. Should you meet the minimum requirements and wish to apply for the position please apply directly to CA Global Headhunters.

Reference Number: SRBLR-MDCLRE-001

Job Purpose:

Reporting to the Senior Executive Vice President, this role will lead and oversee the global Client Relations function of the Bank. Providing strategic direction, leadership and guidance to a team of senior professionals responsible for origination, business development, government relations, service delivery, customer experience and portfolio management for all clients of the Bank across Africa and beyond. The role is also accountable for the overall profitability and performance of the function, as well as ensuring alignment with the Bank’s strategic pillars, objectives and values.

Key Responsibilities:

Client… Relations Strategy Development and Implementation
• Lead the Global Client Coverage organization through oversight and leadership of a team of professionals, acting as a single point of coordination of origination, business development, government relations and service for all clients of the Bank, the Branch and digital distribution channels.
• Provide customer service strategy, engagement guidelines as well as identifying and implementing new supporting technologies to ensure consistent exceptional customer service.
• Lead the development of deep industry knowledge in target sectors and identify opportunities for business development in trade projects and export development finance at the regional level.
• Lead various Client Coverage team members located at the Head Office and in the Branches. Provide direction to a strong team of senior Client Coverage bankers on development of business plans and strategies and is accountable for the overall P&L of the Function.

Client Relationship Management and Business Origination
• Proactively engage and develop relationships with the Bank’s clients at the highest level of seniority on an individualized basis to deepen relationships and deliver the Bank’s full product offering from a ‘one stop shop’, positioning Afreximbank as the partner of choice to support high development impact operations in the country.
• Provide sound advice to clients on associated documentation requirements and manage document inventory, ensuring adherence to global documentation standards to enable retrieval of documentation in a timely manner.
• Develop and maintain strong relationships with Product and Business departments as well as Afreximbank subsidiaries to originate, process and manage an expanding pipeline of high-quality investments and wider work to meet the Afreximbank’s targeted objectives.

Risk Management and Compliance
• Demonstrate sound judgement in risk management particularly credit risk, monitoring strict adherence to regulatory requirements and efficient preparation for Audit reviews.
• Ensure that Risk Management matters that are brought to the job holder’s attention are subject to direct remedial action and/or ensure adequate reporting to the relevant superiors and/or Risk Committees.
• Lead and manage on matters related to lending strategy and capital allocation, oversee development and maintenance of internal guidelines to support the management of the Bank’s loan portfolio in accordance with the Bank’s guidelines for this purpose.

People Management and Leadership
• Engage staff regularly and manage direct reports to obtain maximum output. Provide guidance, leadership support and strategic direction in the execution of the Afreximbank Group strategy.
• Utilize a deep and broad network of relationships to help Afreximbank Group to achieve its mandate across the African continent, building and maintaining relationships with relevant authorities including leaders of the Bank’s subsidiaries and offshoots, senior government officials, borrowers, investors, partners, Board members and shareholders.
• As a strong communicator, work productively with the Executives and Senior Management of Afreximbank Group and the Board of Directors to plan, manage and monitor the Group’s performance and to motivate staff to deliver the required business results.

Requirements: Qualification and Skill
• Bachelor’s degree and completed master’s degree in business administration, Economics, Banking, Finance or other related fields from a recognized University. A recognized post graduate professional qualification in Banking may be accepted in lieu of a post graduate degree.
• Minimum of 20 years relevant experience in the financial and investment industry with a demonstrable track record in the banking industry at senior management level.

Benefits and Contractual information:
• Permanent Contract
• Willing and able to relocate to Cairo, Egypt
• Suitably qualified candidates are encouraged to apply.

If you wish to apply for the position, please send your CV to Shearidan Rabsch at [email protected]

Please visit www.caglobalint.com for more exciting opportunities.

Shearidan Rabsch

Recruitment Manager – Banking & Finance

Banking & Finance

CA Global will respond to short-listed candidates only. If you have not had any response in two weeks, please consider your application unsuccessful however your CV will be kept on our database for any other suitable positions

Source: LinkedIn

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