Company: First Abu Dhabi Bank
Location: Dubai
Employment Type: Full-time
Posted: 3 hours ago
Description:
Full-time
Division: Consumer Banking Group – UAE
Company Description
First Abu Dhabi Bank is an inclusive environment where each person values the experiences, perspectives, ideas, and beliefs of others. We’re in a unique position to learn from all our colleagues, combining international experience with deep cultural knowledge and local expertise. At FAB, you’ll have the support of your team and a strong relationship with your line manager, who will trust you with responsibility and recognize your good performance. As we embrace different ways of seeing the world, listening to each other and respecting different viewpoints, we grow stronger – together.
Job Description
Core Responsibilities:
Achieve or exceed agreed core product sales targets to build a new customer base for FAB.
Promote the sales of Core Product in the assigned area.
Build and maintain effective business relationships with customers.
Assist in conducting promotional activities, meetings, and roadshows in the assigned area to achieve the budgeted sales volumes.
Ensure submitted customer applications and documentation are complete and error-free.
Follow up on document discrepancies that have been approved as deferrals.
Minimize errors and act upon them for correction and re-submission if any.
Provide sales MIS to line manager/Area Head on a regular basis.
Provide ongoing customer/market feedback to line manager/Area Head to improve business.
Provide Sales DSR to Sales Manager on a regular basis.
Ensure a high level of customer service while handling business proceedings.
Adhere to the code of conduct & ethics while performing required duties, especially while doing the authentications of KYC documents.
Capitalize on cross-selling opportunities.
Perform duties of Team Leader in their absence if assigned.
Recommend customer applications that are considered good credit risks and as per FAB policy.
Possess good convincing and negotiating skills in view of product complexity.
Be aware of competition and suggest changes for product improvements.
Maintain effective business relationships with all branches and internal departments.
Ensure that routine problems and complaints are handled professionally, with minimal significant issues escalated to Team Leader.
Be vigilant in identifying fraudulent activities/unethical incidents while handling business requirements; any concerns should be addressed to the Line Manager immediately.
Do not argue with customers and make no commitments to any customer.
Maintain effective relationships with teammates and supervisors.
Ensure that the product information shared with customers is accurate.
Adhere to the Standard Operating Procedures, Policies, and Service Standards of the bank.
Qualifications
High school diploma or preferably a university degree.
Desirable to have a sales diploma or certification.
1 to 2 years of experience in selling banking products in a financial company.
Multi-product sales experience prioritizing personal loans.
#J-18808-Ljbffr
Apply via:
• Jobrapido.com
• What Job
——————————————————————————
Tadawul Academy (www.tadawul.academy) is the highest rated CISI training academy in the world. Over 7000 students are enrolled on our eLearning platform. Our portfolio of qualifications includes: CISI ICWIM (Int. Certificate in Wealth and Investment Management), CISI UAE Financial Rules and Regulations, CISI Risk in Financial Services, CISI IISI (Int. Introduction to Securities and Investment), CISI Corporate Finance Technical Foundations, CISI Combating Financial Crime, CISI Global Financial Compliance, etc.