Company: RAKBANK
Location: Dubai – United Arab Emirates
Employment Type: Full-time
Description:
RAKBANK, also known as the National Bank of Ras Al-Khaimah, is a Public Joint Stock Company based in the United Arab Emirates (UAE). It was founded in 1976 and is one of the oldest banks in the UAE. The Bank operates within retail and corporate banking, offering a range of services including retail and business banking, credit cards, loans, investment services and wealth management.
In the recent years, the Bank has achieved significant milestones which includes being named as one of the world’s best banks by Forbes ME (2022) and was awarded UAE’s SME Bank of the year by the Asian Banking and Finance Awards. The Bank has been successful in achieving the highest profitability and lowest cost of risk since 2015. It has also seen significant growth in its acquiring business, card spending and business loans.
Being on a transformational journey, in partnership with Honeywell, RAKBANK has also taken steps towards sustainability by reducing its overall energy consumption.
We are a… diverse team comprising of over 3,000 employees from across 58 countries. We make conscious efforts to build talented and diversified teams and encourage people to develop their full potential. We are committed to providing a working environment that promotes work-life balance, career development, recognition and security for the future.
In line with our strategy, a major part of our transformation journey is to future proof our bank and establish ourselves as a ‘Digital bank with human touch’, for our customers.
So join us in co-creating the future of RAKBANK!
What You Will Be Doing
• Lead the end-to-end customer journey from acquisition to retention, as well as the product digital strategy and roadmap for the credit card business.
• Define the product roadmap and product-market fit to achieve the business goals for credit cards.
• Assist in the development of product strategies including new product development, pricing and added value services.
• Monitor and understand external conditions, including markets (local and global), competitions, demographics, and local regulations.
• Closely collaborate with UI/UX and CX team to deliver excellent customer experience.
• Closely collaborate with the Marketing team to roll out product and customer communication plan.
• Collaborate with the Operations team to design and optimize the process for customer engagement.
• Act as a project leader and join the UAT for all new product launch initiatives.
• Comply with all the relevant risk governance and internal framework guidelines.
What You Should Have
• Strong problem-solving skills.
• Sound judgment with critical thinking skills.
• Ability to build effective working relationships.
• Excellent analytical and decision-making skills.
What We Are Looking For
• University degree or equivalent qualification.
• Minimum 7 years of experience with financial products, with a good understanding of the lending and credit card regulations and market practices.
• Experience with Agile methodologies.
What’s In It For You
• Pay for performance culture (Competitive and performance-linked compensation).
• Provision of medical care plan for your family and you.
• Comprehensive Life insurance plan.
• Diverse workforce and inclusive culture.
• Career development and growth opportunities by design.
• Work with the best minds in the field.
• Get opportunities to bring your whole-self to the organization and perform to your best
Source: Ae.linkedin.com
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