Company: GoChat247
Location: Egypt
Employment Type: Full-time
Description:
Company Description
GoChat247 is dedicated to enhancing customer experiences through AI technologies such as conversational chatbots, sentiment analysis, process automation, and autotagging. Our services aim to streamline customer service, saving time, effort, and money while improving overall satisfaction. With a track record of supporting clients across 8 different verticals and significant year-over-year growth, we are committed to providing modern and unmatched customer experiences.
Role Description
This is a full-time on-site role for a Call Center Banking position at GoChat247 in Qesm El Maadi. The role involves managing customer inquiries, providing banking information and assistance, handling credit and insurance queries, and ensuring high-quality customer service on a day-to-day basis.
Qualifications
• knowledge of banking operations
• Communication and Customer Service skills
• Experience in Credit and Insurance services
• Strong analytical and problem-solving… abilities
• Ability to multitask and work efficiently under pressure
• Attention to detail and accuracy in handling financial transactions
• Previous experience in a call center or banking environment is advantageous
• English level : B1
Source: LinkedIn
——————————————————————————
Tadawul Academy (www.tadawul.academy) is the highest rated CISI training academy in the world. Over 7000 students are enrolled on our eLearning platform. Our portfolio of qualifications includes: CISI ICWIM (Int. Certificate in Wealth and Investment Management), CISI UAE Financial Rules and Regulations, CISI Risk in Financial Services, CISI IISI (Int. Introduction to Securities and Investment), CISI Corporate Finance Technical Foundations, CISI Combating Financial Crime, CISI Global Financial Compliance, etc.