Business Analyst – Tablet Banking

Company: Dicetek LLC
Location: Dubai – United Arab Emirates
Employment Type: Contractor
Description:
To ensure that the desired objectives of the Tablet banking 2.0 are met in terms of channel adoption/migration, usage, and performance
• Launching new innovative features in tablet for retail products and achieve digital automation to improve overall TAT
• Ensuring that Channel adoption and Usage objectives are delivered throughout the year
• Regular technology enhancements to ensure that customer’s get seamless digital experience
• Assist in preparation & research pertaining to auditing and monitoring requests
• Be one of the go-to people for Tablet banking knowledge including knowledge of processes, systems, policies & procedures.

The job holder is responsible for working with different teams such as IT, Risk, P&P, CRM, CX, Products to ensure a solid conceptualization & delivery of the business requirements. Performs daily tasks, review reports, prepare correspondence and deliver performance numbers to senior leadership. Pro-actively look for ways to solve Tablet banking issues and… improve digital banking processes, reporting etc.

Experience
• Experience in Multi-channels, Business or Technology
• Experience in Branch Operations
• Experience in managing external partners & IT Projects

Source: LinkedIn

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