Company: Waytogo Consultants
Location: India
Employment Type: Full–time
Posted: 16 hours ago
Description:
Key Responsibilities:
• Oversee and manage all operational activities of the branch, ensuring efficiency, security, and adherence to standard operating procedures.
• Ensure the branch is compliant with all regulatory and internal policies, including KYC (Know Your Customer) and AML (Anti-Money Laundering) regulations.
• Monitor branch performance against key metrics such as customer service, transaction processing times, and compliance.
• Drive branch sales through retail banking products such as savings accounts, loans, mortgages, insurance, and investment products.
• Set and achieve targets for revenue generation, customer acquisition, and product penetration.
• Develop and execute local sales strategies to grow market share and achieve branch goals.
• Identify and develop relationships with key customers and businesses to increase footfall and transactions at the branch.
• Ensure exceptional service delivery to customers and resolve any service-related issues in a timely manner.
• Maintain and nurture relationships with high-value clients, ensuring their needs are met.
• Conduct regular reviews and address feedback to continuously improve the customer experience.
• Lead, motivate, and manage the branch staff, including hiring, training, and evaluating team members.
• Provide regular coaching and feedback to ensure staff are meeting performance standards and compliance requirements.
• Foster a positive and collaborative work environment that promotes team effectiveness and individual development.
• Ensure the branch adheres to all risk management guidelines, regulatory requirements, and internal policies.
• Implement and monitor controls to prevent fraud, minimize operational risks, and maintain asset security.
• Conduct regular audits and reviews to ensure the branch is operating within risk tolerance levels.
• Prepare and analyze branch financial reports, including profit and loss statements, cost control measures, and budgets.
• Take necessary actions to improve branch profitability and optimize resource allocation.
• Track and report on key performance indicators (KPIs) and develop action plans for continuous improvement.
Apply via:
• LinkedIn
• Jobs Trabajo.org
• Wesmartjobs
• Search Job For Free – Post Job
• Kit Job
——————————————————————————
Tadawul Academy (www.tadawul.academy) is the highest rated CISI training academy in the world. Over 7000 students are enrolled on our eLearning platform. Our portfolio of qualifications includes: CISI ICWIM (Int. Certificate in Wealth and Investment Management), CISI UAE Financial Rules and Regulations, CISI Risk in Financial Services, CISI IISI (Int. Introduction to Securities and Investment), CISI Corporate Finance Technical Foundations, CISI Combating Financial Crime, CISI Global Financial Compliance, etc.