Branch Manager | AVP (Leading Bank)

Waytogo Consultants logo
Company: Waytogo Consultants
Location: Surat, Gujarat
Employment Type: Full–time
Posted: 22 hours ago
Description:
• Ensure efficient daily operations of the branch, including opening/closing procedures, cash management, and maintenance of operational standards.
• Oversee and manage branch cash flow and ensure secure handling of cash and other valuable items.
• Conduct regular audits and compliance checks to ensure the branch meets all regulatory standards.
• Ensure timely submission of financial and operational reports to senior management.
• Develop and implement sales strategies to meet branch targets, focusing on deposits, loans, and cross-selling of bank products.
• Build and maintain strong relationships with existing and potential customers, understanding their financial needs and recommending suitable products.
• Organize and participate in local community events to increase brand awareness and generate new business opportunities.
• Analyze market trends and competitor strategies to keep the branch competitive and relevant.
• Recruit, train, and develop branch staff to maintain high levels of performance and ensure succession planning.
• Conduct regular performance evaluations, providing feedback, coaching, and mentoring to team members.
• Create a positive work environment that encourages teamwork, accountability, and a customer-centric culture.
• Plan and schedule staff rotations to ensure optimal staffing levels and effective service delivery.
• Ensure excellent customer service standards by addressing customer inquiries, complaints, and feedback promptly and professionally.
• Foster a culture of proactive problem-solving and personalized service within the branch.
• Regularly engage with customers to assess satisfaction levels and gather feedback for continuous improvement.
• Monitor branch performance to achieve profitability and revenue targets, including cost management and revenue generation.
• Prepare and manage branch budgets, ensuring expenses are controlled and financial objectives are met.
• Analyze branch financial reports and identify areas for improvement, taking corrective action as needed.
• Ensure branch compliance with all bank policies, regulatory requirements, and risk management practices.
• Implement security protocols and procedures to safeguard bank assets, customer information, and branch infrastructure.
• Stay updated on changes in banking laws and regulations, ensuring the branch’s operations comply with current standards.

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