Banking CallCenter

Company: GoChat247
Location: Egypt
Employment Type: Full-time
Description:
Company Description

We at GoChat247 are dedicated to enhancing customer experience through AI technologies. Our services focus on streamlining customer service with conversational chatbots, sentiment analysis, process automation, and autotagging to help save time and effort while improving overall service quality. With a track record of supporting clients in various sectors and countries, we are committed to delivering excellence in customer service.

Role Description

This is a full-time on-site role for a Banking CallCenter position at GoChat247 located in Qesm El Maadi. The role involves providing customer support, managing communications, and delivering exceptional customer service in a contact center environment. Computer literacy is essential for this role to effectively operate the required technology.

Qualifications
• Customer Support, Customer Service, and Communication skills
• Proficiency in Banking Call center experience is a must
• Strong computer literacy and ability… to navigate digital systems
• Experience in a similar role or industry is a plus
• Ability to multitask and work in a fast-paced environment
• Excellent problem-solving and decision-making skills
• Strong attention to detail and accuracy
• English Level : B1

Source: LinkedIn

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