Bank Customer Service

Company: Concentrix
Location: Giza, El Omraniya, Egypt
Employment Type: Full-time
Description:
Role Description

This is a full-time on-site role for a Bank Customer Service position at Concentrix in Giza. The role involves day-to-day tasks related to customer support, phone etiquette, customer service, and enhancing customer experience.

Qualifications
• Customer Support and Customer Satisfaction skills
• Phone Etiquette and Customer Service expertise
• Experience in enhancing Customer Experience
• Strong communication skills
• Problem-solving abilities
• Ability to work in a fast-paced environment
• High school diploma or equivalent
• English level (B2+/C1)

Required Documents:
• Letter of experience that shows the 6 months experience
• Utility bill that shows the name of the father (to confirm the address in the National ID), if address is different, you’ll need to provide proof of residence (apartment rental contract).
• Military certificate
• Criminal record
• Graduation certificate
• Consent
• I-score check from your bank or from the central bank
• Birth certificate
•… Valid national id
• Social insurance print-out

Benefits:
• transportation provided from the nearest collection point

(door to door for girls after 9:00PM)
• Gross Salary 18,960 egp
• medical insurance
• social insurance
• 5k one-time bonus after passing 3 months training certificate.

WhatsApp: https://wa.me/201091060930

HR/ Nadeen

Source: LinkedIn

——————————————————————————

Tadawul Academy (www.tadawul.academy) is the highest rated CISI training academy in the world. Over 7000 students are enrolled on our eLearning platform. Our portfolio of qualifications includes: CISI ICWIM (Int. Certificate in Wealth and Investment Management), CISI UAE Financial Rules and Regulations, CISI Risk in Financial Services, CISI IISI (Int. Introduction to Securities and Investment), CISI Corporate Finance Technical Foundations, CISI Combating Financial Crime, CISI Global Financial Compliance, etc.

×