Company: commercial bank of qatar
Location: Doha, Qatar
Employment Type: Full-time
Description:
Other Accountabilities
Accountable for all aspects of credit, debit, pay card processing and chargeback settlement on a daily basis.
Follow up on chargebacks raised tasks to check the incoming received.
Ensure all complaints are highlighted to the Line Manager.
Prepare and post credit to customer accounts in line with the association guidelines.
Closure of all activities assigned on the same day.
Share best practices & scheme rules knowledge with peers.
Handle all activities assigned by the Line Manager and department head.
Ensure all complaints are escalated to line management and resolutions are provided.
Comply with company policies, procedures, and standards of ethics, integrity, and scheme regulations.
Exhibit excellent problem-solving and interpersonal skills.
Competencies
Communication
Interpersonal Skills
Listening Skills
Teamwork
Skills
Ability to interact with internal and external stakeholders
Ability to work under pressure
Accuracy and attention to detail
Arabic speaking… preferred
Education
Bachelor’s degree or equivalent#J-18808-Ljbffr
Source: Qa.jobrapido.com
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