Company: DBS Bank
Location: India
Employment Type: Full-time
Description:
Business Function
Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank’s operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Job Purpose
• Knowledge of KYC guidelines for static changes of customers
• Perform static data changes related activities in account services team
• To complete document checking, KYC checks
• MIS preparation, data submission
• Adherence to SLA and defined TAT
Key Accountabilities
• Co-ordination with stake holders for query resolution. Manage queries
• Delivery TAT and Customer satisfaction
• Data accuracy & Transaction quality
• Report submission for audit, regulators requests
Job Duties & Responsibilities
• Ensure adherence and execution of customer KYC, Static data update
•… Ensure adherence of controls, risk, process note
• Ensure all activities related to KYC, CKYC is adhered with respect to guidelines and completed within agreed SLA/TAT
• Ensure and implement BOD & EOD controls on exception activities
• Generate ideas for new processes/initiatives. Participate in tech testing
Required Experience
• A minimum of 3-5 years’ experience in retail banking with experience of AML/KYC and banking operations
• Sound knowledge of KYC, CKYC, Excel skills, AML and Retail account services guidelines
Education / Preferred Qualifications
• Minimum of graduation from recognised university
Core Competencies
• Processing with eye for detail, data accuracy and good typing skills
• Good interpersonal and excellent communication skills
• Effective control measures and governance standards
• Good attitude, aptitude towards and fast adoption of new technology and digital lifestyle
• Good interpersonal & analytical skills
Technical Competencies
• KYC and AML controls
• Customer Relationship
• Retail Banking Operations
• Communication skills
• Digital strategy adoption
• Excel skills
Work Relationship
• Team work
• Stakeholder management
• Customer experience & joyful banking
DBS India – Culture & Behaviors
• DBS is committed to building a culture where all employees are valued, respected and their opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Expected value driven behaviors are:
• Demonstrate Business Performance through PRIDE Value Based Propositions
• Ensure Customer Focus by Delighting Customers & Reduce Complaints
• Build Pride and Passion to Protect, Maintain and Enhance DBS’ Reputation
• Enhance Self Knowledge, Skills and develop Competencies aimed at continuous improvement
• Maintain the Highest Standards of Honesty and Integrity
Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
Primary Location
India-Tamil Nadu-Registered Office
Job
Operations
Schedule
Regular
Job Type
Full-time
Job Posting
Aug 8, 2024, 2:03:34 AM
Source: LinkedIn
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